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AZinMENU Privacy Policy

Last Updated: November 20, 2025

Thank you for using AZinMENU ("AZinMENU", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use:

  • The AZinMENU website
  • The AZinMENU dashboard for businesses
  • The AZinMENU QR menu system
  • Our mobile, web, or API-based services ("Services")

By accessing our Services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following types of information when you register or interact with our platform:

For Business Owners / Admins

  • Full Name
  • Business Name
  • Email Address
  • Phone Number
  • Account Password (hashed — never stored in plain text)
  • Business Profile Information
  • Payment details (handled securely by third-party processors; not stored by us)

For End-Users (Customers Scanning Menus)

  • Device type and browser information
  • Actions taken on menus (e.g., views, clicks, items opened)
  • Optional: Contact info if provided for feedback or ordering

1.2 Automatically Collected Information

When users access our Services, we may automatically collect:

  • IP address
  • Browser type / version
  • Device information
  • Access times and dates
  • In-app behavior (for analytics)
  • Referring websites or QR code source
  • Log data and diagnostic information

This helps us improve performance, security, and user experience.

1.3 Cookies and Tracking Technologies

We use:

  • Essential cookies (security, session, authentication)
  • Analytics cookies (usage metrics, app performance)
  • Preferences cookies (language, settings)

You may disable cookies, but some features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Authenticate users (via Supabase, Google OAuth, or Email OTP)
  • Deliver multi-business QR menu services
  • Generate analytics for restaurants/businesses
  • Optimize menu performance and user experience
  • Send important notifications (e.g., updates, promotions, verifications)
  • Provide customer support
  • Maintain system security and prevent fraud
  • Improve and develop new features

We never sell your personal information to third parties.

3. How We Share Your Information

We may share your information only in the following cases:

3.1 Service Providers

We work with trusted vendors such as:

  • Supabase (database, authentication, file storage)
  • Vercel / Orchids (hosting and app infrastructure)
  • Email/SMS providers (e.g., Mailgun, SendGrid, Twilio, MessageBird)
  • Payment processors (e.g., Stripe, Flutterwave)

These providers only access data necessary to perform their functions and are required to keep it confidential.

3.2 Business Owners (for QR Menu Users)

If a customer interacts with a menu (e.g., submits an order or form), their provided information may be shared with that specific business.

We never share customer information across different businesses.

3.3 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to government requests
  • Protect our rights, security, or property
  • Investigate fraud or misuse

4. Data Storage and Security

AZinMENU uses Supabase's secure infrastructure and industry-standard security protocols to safeguard your information, including:

  • TLS/SSL encryption
  • Hashed passwords
  • Row-Level Security (RLS)
  • Role-based access
  • Encrypted at-rest data
  • Regular security updates

While we take strong measures, no system is fully secure. You use our platform at your own risk.

5. Data Retention

We retain information for as long as it is:

  • Needed to provide Services
  • Required by law
  • Useful for analytics and security
  • Necessary for your account functionality

You may request account deletion at any time (see Section 8).

6. Children's Privacy

AZinMENU does not knowingly collect information from children under 13.

If you believe a child has provided personal data, contact us so we can delete it immediately.

7. International Data Transfers

Depending on your region, your information may be processed:

  • In the United States
  • In Europe
  • In regions where Supabase or our service providers operate

We ensure adequate protection under applicable data laws (GDPR, NDPR, etc.).

8. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your data
  • Updating or modifying your data
  • Requesting deletion of your data
  • Withdrawing consent
  • Portability of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at: support@azinmenu.com

9. Third-Party Links

Our platform may contain links to external websites.

We are not responsible for their privacy practices.

We encourage reviewing their policies before sharing information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted with a new effective date.

Continued use of our Services means you accept the updated policy.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact us:

AZinMENU

Email: support@azinmenu.com

Website: www.azinmenu.com

Have questions or concerns about your privacy?

Contact Support