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AzinMenu Help Center

Guides, tutorials, and answers for using the AzinMenu QR Menu & Ordering System.

Getting Started

QR Menu & Ordering

Menu Management

Orders & Analytics

Subscription & Billing

Choose the plan that best fits your business needs:

Starter
₦10,00020% OFF
₦8,000

per month

  • 1 Digital Menu Setup
  • Up to 30 Menu Items
  • Weekly Menu Updates
  • Basic Analytics
  • Email Support
Most Popular
Professional
₦25,00020% OFF
₦21,000

per month

  • Up to 3 Digital Menus
  • Unlimited Menu Items
  • Real-Time Menu Editing
  • Online Ordering Enabled
  • Priority Support
Premium
₦50,00020% OFF
₦40,000

per month

  • Unlimited Menus & Locations
  • Full Analytics Dashboard
  • Staff Roles & Permissions
  • WhatsApp Integration
  • Dedicated Account Manager

Staff & Roles

Assign appropriate access levels to your team members:

Admin

Full access to all features including settings, billing, and staff management.

Manager

Can manage orders, menu items, view analytics, and oversee operations.

Cashier

Process orders, handle payments, and view basic sales data.

Waiter

View and manage orders for assigned tables, update order status.

Kitchen Staff

View incoming orders, update preparation status, mark items as ready.

Troubleshooting

QR Code Not Scanning

Solutions:

  • Ensure the QR code is printed clearly and not damaged
  • Check that there's adequate lighting
  • Try cleaning the camera lens
  • Regenerate the QR code if it's corrupted
  • Verify the customer's camera app has permission to access the camera

Menu Not Showing

Solutions:

  • Check your internet connection
  • Verify that menu items are set as "Available"
  • Ensure categories are properly configured
  • Clear browser cache and try again
  • Contact support if the issue persists

Orders Not Appearing

Solutions:

  • Refresh your dashboard
  • Check your notification settings
  • Verify your internet connection is stable
  • Ensure you're logged into the correct account
  • Check if browser notifications are blocked
FAQ

Frequently Asked Questions

Quick answers to common questions

Support

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